Cancellation Policy

NOTICE PERIOD No cancellation fee applies if 24 hours notice is given. You can cancel or reschedule your booking up to 24hours ahead. Cancellation or changes must be made via Email Within 24 hours a cancellation fee equal to the applies if we are unable to fill your appointment. ※$5 processing fee will be applied for processing the refund. Please do not wear any mascara, makeup as it interferes with the adhesive used on lash extensions (it makes the extensions difficult to apply to your natural lashes and they won't last as long). If you're more than 15 minutes late, may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our best to reschedule your service for another time that is convenient for you. If you currently have eyelash extensions and are booking a new set, please ensure to select the option for removal, whether the extensions are from another salon or ours. We do not offer refills for extensions applied at other salons or for those that have been in place for more than 4 weeks. Please do not wear any mascara before visiting.

Contact Details

• u1/25 Clarence Road, Indooroopilly QLD, Australia

  +61403479099

  tokyolashesbrisbane@gmail.com